Returns & Exchanges
At MESTIZA, we want you to be completely satisfied with your purchase. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of the delivery date for all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original packaging with all designer tags attached and include the printed return authorization slip.
- 3.Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves the return, your refund or exchange will be processed within 5 to 7 business days.